Sales Enablement
What is manual COI verification actually costing you?
Built for businesses tracking incoming vendor COIs. If you are an insurance broker issuing certificates, this is not your calculator. If you are tracking compliance documents from dozens or hundreds of vendors, the numbers below will be uncomfortable.
Annual manual verification hours
24 hrs
Hours saved with automation
19 hrs
Annual dollar savings
$864
That is 19 hours of senior staff time redirected per year, roughly 0.0 of an FTE of capacity unlocked.
Show the assumptions
The formula is direct: vendors × COIs per vendor × minutes per COI ÷ 60 = annual manual hours. Hours saved is that figure times the automation efficiency gain, and dollar savings is hours saved times the fully-loaded hourly cost. The 80% efficiency default is consistent with multiple vendor claims in the category, including TrustLayer's competitor myCOI/illumend, which publishes an 80% admin-time-reduction claim.
"Fully-loaded hourly cost" means wages plus benefits plus overhead, not just the wage line, because the real cost of an hour of staff time is higher than the paycheck suggests. What this model does not include: the cost of insurance gaps that go undetected, the cost of vendor friction during onboarding, and the cost of audit findings from incomplete compliance records. Those would all push the number higher.
The framing
TrustLayer says it themselves.
"Millions of these documents change hands every day and, again, thousands of phone calls are placed and handled just to verify that what they say is true. Costing us all time and money every step of the way."
The calculator above puts a number on "time and money" for any single business doing the verification work by hand.